Terms of Service

These Terms of Service ("Terms") are an agreement between you and Anchor.AI ("Anchor," "we," or "us") and govern your access to and use of Anchor (the "Service"), a meeting-intelligence application that records, transcribes, and summarizes meetings and helps teams track deals and contacts. By creating an account or using the Service, you agree to these Terms on behalf of yourself and, if applicable, the organization you represent.

Anchor.AI can join calls, record audio, and generate transcripts and summaries. Laws on recording conversations vary by location — many require that some or all participants be notified, or affirmatively consent, before a call is recorded. You are solely responsible for knowing and following the recording-consent laws that apply to you and the people you meet with, including giving any notice or obtaining any consent required before using Anchor.AI to record a call. Anchor.AI is not responsible for how you use the recording features.

You're responsible for the activity that happens under your account, for keeping your sign-in access secure, and for the accuracy of information you provide. You must be authorized to act on behalf of any organization or team you connect to the Service.

You agree not to use Anchor.AI to:

• Record or process a call without the notice or consent required by law;
• Upload content you don't have the right to share;
• Attempt to access another user's or team's data without authorization;
• Reverse-engineer, resell, or use the Service to build a competing product;
• Use the Service in a way that violates any applicable law or third party's rights.

Anchor.AI uses third-party providers to operate — for example, to transcribe audio, generate AI summaries, send email, and (where you choose to connect them) sync data from services like Google, Microsoft, Slack, or Salesforce. Meeting content and related data you provide may be processed by these providers, and by AI models, in order to produce transcripts, summaries, and insights. We select providers that are expected not to use your content to train their own general-purpose models, but you should review our Privacy Policy for details on what's shared and with whom.

You retain ownership of the meeting recordings, transcripts, notes, and other content you or your team put into Anchor ("Your Content"). You grant Anchor a license to host, process, and analyze Your Content solely to provide and improve the Service for you and your team. We don't claim ownership of Your Content, and we don't sell it.

Paid plans are billed monthly in advance, per user, at the prices shown on our pricing page when you subscribe. Subscriptions renew automatically each month until cancelled. Adding or removing teammates changes the number of paid seats, and the charge is adjusted proportionally.

A free trial needs a payment card. You won't be charged during the trial; when it ends, your subscription starts and your card is charged unless you cancel before then. Payments are processed by Stripe. Fees don't include taxes, which are added where required. If a payment fails, we may limit access until it's resolved.

You can cancel at any time from the Billing page. Cancellation takes effect at the end of the current billing month, and you keep access until then. Fees already paid aren't refunded except where the law requires. We'll give at least 30 days' notice before changing the price of your plan.

We protect Your Content with reasonable administrative, technical, and physical safeguards, described in our Privacy Policy, and we treat it as confidential. We access it only to provide the Service, to give support you ask for, to keep the Service secure, or when required by law. If a security incident affects Your Content, we'll notify you without undue delay.

You can stop using Anchor.AI and cancel at any time. We may suspend or end access for serious or repeated violations of these Terms, or non-payment, and will give notice where reasonable. After an account closes, you can ask us for an export of Your Content within 30 days; after that, we delete it as described in our Privacy Policy.

We work to keep Anchor.AI available and accurate, but the Service, including AI-generated summaries, signals, and answers, is provided "as is" and "as available," without warranties of any kind, to the extent the law allows. AI output can be incomplete or wrong, so check it before relying on it for decisions that matter.

To the fullest extent permitted by law, neither party will be liable for indirect, incidental, special, or consequential damages, or for lost profits or revenue, arising from these Terms or the Service. Each party's total liability is limited to the fees you paid Anchor in the 12 months before the claim. These limits don't apply to your payment obligations or to liability that can't be limited by law.

We may update these Terms as the Service evolves. If we make material changes, we'll make a reasonable effort to let you know. Continuing to use Anchor after a change means you accept the updated Terms.

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-law principles. Any dispute arising out of or relating to these Terms or the Service will be brought exclusively in the state or federal courts located in Delaware, and you consent to the personal jurisdiction of those courts.

Questions about these Terms? Reach out at lucia.malinak@gmail.com.